Project Executive - Luxury Residential Service & Small Projects
Los Angeles, CA
Full Time
Senior Manager/Supervisor
ABOUT THE COMPANY
Our work is defined by enduring relationships, where quality, integrity, and service are inseparable from every client experience.
We deliver high-end residential construction and concierge-level services to some of the most discerning clients, architects, and designers in the high end residential construction industry.
We are committed to providing a seamless, white-glove experience across every phase of the client relationship, from initial engagement through post-construction service.
POSITION OVERVIEW
The Project Executive – Service & Small Projects is a senior leadership role responsible for overseeing a portfolio of active and inactive service relationships as well as a portfolio of planned small projects while contributing to the strategic growth and operational excellence of the division.
This individual serves as a primary authority for clients, consultants, and internal teams, ensuring exceptional service delivery, financial performance, and project execution, particularly within occupied, high-end residential environments.
Blending leadership, operational oversight, and business development, this role plays a critical part in strengthening client relationships, driving repeat business, and advancing the long-term success of the Service & Small Projects division.
KEY RESPONSIBILITIES
PROJECT & PORTFOLIO LEADERSHIP
QUALIFICATIONS
CORE COMPETENCIES
WHAT WE OFFER
WHY JOIN US
This is an opportunity to join a team that sets the standard for quality and service in high-end residential construction. You will lead complex, high-visibility projects, build lasting client relationships, and play a key role in shaping a growing division defined by excellence, trust, and performance.
EQUAL OPPORTUNITY & ETHICAL STANDARDS
We are committed to fostering a professional environment grounded in respect, integrity, and equal opportunity. All employees are expected to uphold the highest ethical standards in all business practices and interactions.
Our work is defined by enduring relationships, where quality, integrity, and service are inseparable from every client experience.
We deliver high-end residential construction and concierge-level services to some of the most discerning clients, architects, and designers in the high end residential construction industry.
We are committed to providing a seamless, white-glove experience across every phase of the client relationship, from initial engagement through post-construction service.
POSITION OVERVIEW
The Project Executive – Service & Small Projects is a senior leadership role responsible for overseeing a portfolio of active and inactive service relationships as well as a portfolio of planned small projects while contributing to the strategic growth and operational excellence of the division.
This individual serves as a primary authority for clients, consultants, and internal teams, ensuring exceptional service delivery, financial performance, and project execution, particularly within occupied, high-end residential environments.
Blending leadership, operational oversight, and business development, this role plays a critical part in strengthening client relationships, driving repeat business, and advancing the long-term success of the Service & Small Projects division.
KEY RESPONSIBILITIES
PROJECT & PORTFOLIO LEADERSHIP
- Oversee a portfolio of projects, ensuring alignment with budget, schedule, and quality expectations
- Manage labor forecast and fleet.
- Maintain accountability for overall client satisfaction across all assigned work
- Lead regular project reviews to proactively manage risks and performance
- Ensure financial health across all projects, including budgets, forecasting, and cash flow management
- Review and approve subcontracts, purchase orders, and change orders
- Communicate proactively regarding financial impacts, scope changes, and schedule adjustments
- Serve as a senior point of contact for clients, architects, designers, building management, and subcontractors
- Build and maintain long-term relationships grounded in trust, discretion, and responsiveness
- Uphold a consistent white-glove standard across all client interactions
- Mentor and guide Project Managers and project teams
- Foster a culture of accountability, collaboration, and continuous improvement
- Ensure strong communication and alignment across internal and external stakeholders
- Support divisional P&L performance and operational goals
- Contribute to business development efforts, including client retention and recurring service opportunities
- Identify and implement process improvements to enhance efficiency and service delivery
- Ensure all projects meet the highest standards of craftsmanship, safety, and organization
- Oversee work in occupied residences with a focus on minimal disruption and exceptional care
- Maintain compliance with company standards, safety protocols, and regulatory requirements
QUALIFICATIONS
- 10+ years of experience in high-end residential construction or a related field
- Proven ability to manage multiple projects and lead high-performing teams
- Strong financial acumen with experience overseeing budgets and forecasting
- Exceptional communication and client-facing skills
- Demonstrated leadership, mentorship, and team development experience
- Experience working in occupied luxury residential environments strongly preferred
CORE COMPETENCIES
- Exceptional attention to detail and commitment to quality
- Professionalism, integrity, and discretion in all interactions
- Strong problem-solving and decision-making capabilities
- Entrepreneurial mindset with a focus on growth and client satisfaction
- Ability to thrive in a fast-paced, high-expectation environment
WHAT WE OFFER
- Compensation: $190,000 to $215,000 Annually, commensurate with experience.
- Comprehensive company benefits package offers:
- Health insurance - medical with virtual visits and health advocate availability, dental and vision
- 401(k) with company match
- Generous paid time off
- Professional development opportunities
- Accident, Critical Illness and Hospital Indemnity Insurance
- HSA & FSA
- $50,000 worth of employer paid life insurance
- Legal Plan benefits
- Identity & Fraud benefits
- Pet Solution benefits
- Employee referral bonus
- Employee Assistance Program
- Home & Auto discounts and more!
WHY JOIN US
This is an opportunity to join a team that sets the standard for quality and service in high-end residential construction. You will lead complex, high-visibility projects, build lasting client relationships, and play a key role in shaping a growing division defined by excellence, trust, and performance.
EQUAL OPPORTUNITY & ETHICAL STANDARDS
We are committed to fostering a professional environment grounded in respect, integrity, and equal opportunity. All employees are expected to uphold the highest ethical standards in all business practices and interactions.
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